Terms of Service

Effective Date: October 20, 2025

Last Updated: October 20, 2025

Welcome to Signature Holiday Lights LLC (“we,” “us,” or “our”). These Terms of Service (“Terms”) govern your use of our website, services, and any related interactions you have with us (collectively, the “Services”).

By requesting a quote, scheduling a service, or using our website, you agree to these Terms. Please read them carefully.

1. Services Provided

Signature Holiday Lights LLC specializes in professional holiday lighting design, installation, maintenance, and removal for residential and commercial properties.

All services are performed by trained technicians using industry-standard safety procedures and equipment.

We reserve the right to modify or discontinue any service at any time without prior notice.

2. Estimates and Payments

Quotes and Estimates: All quotes are based on information provided by you and may change if additional work or materials are required.

Deposits: A deposit may be required to secure your installation date.

Payment: Final payment is due upon completion of installation unless otherwise agreed in writing.

Methods: We accept major credit cards, checks, and approved digital payment options.

Late Payments: Unpaid balances may accrue late fees and collection costs.

Failure to pay may result in suspension or cancellation of services.

3. Installation and Removal

You are responsible for ensuring that our installers have safe and unobstructed access to your property.

Installation dates are subject to weather and scheduling conditions. We will notify you promptly of any delays.

Removal of lights will occur after the holiday season, typically between January and February, unless otherwise arranged.

4. Property Access and Safety

By scheduling service, you authorize our technicians to enter your property (including driveways, walkways, or roof areas) as needed to perform installation or removal.

We take great care to protect your property, but we are not liable for:

Pre-existing damage to structures, landscaping, or electrical systems

Incidents arising from unreported hazards (e.g., faulty outlets, unsafe roofing, loose shingles)

5. Use of Equipment and Materials

All lighting products, extension cords, and mounting materials provided by Signature Holiday Lights LLC remain our property unless otherwise agreed.

Customers may not modify or remove lights during the installation period. Unauthorized adjustments void any warranties.

6. Cancellations and Refunds

Cancellations made more than 7 days before your scheduled service may receive a full refund of any deposit.

Cancellations made within 7 days of service may incur a fee to cover preparation and scheduling costs.

No refunds are issued after installation has begun.

7. Warranties and Service Guarantee

We stand behind our work and offer a limited service warranty covering:

Burned-out bulbs

Loose connections

Faulty timers or minor issues arising from installation

This warranty applies only to services performed and materials supplied by Signature Holiday Lights LLC. It does not cover damage caused by weather, pets, tampering, or power surges.

8. Limitation of Liability

To the maximum extent permitted by law, Signature Holiday Lights LLC is not liable for:

Any indirect, incidental, or consequential damages (e.g., lost profits, property damage, or injury)

Electrical or structural issues unrelated to our work

Damage caused by acts of nature, vandalism, or customer interference

Our total liability shall not exceed the total amount paid for the specific service in question.

9. Customer Responsibilities

By using our Services, you agree to:

Provide accurate information during quotes and scheduling

Maintain safe property conditions during service

Follow all post-installation care instructions

Avoid interfering with lights or equipment during the service period

10. Intellectual Property

All website content, including logos, text, graphics, and images, are the property of Signature Holiday Lights LLC and may not be copied, reproduced, or distributed without written permission.

11. Privacy

Your personal information is handled according to our Privacy Policy

, which is incorporated by reference into these Terms.

12. Termination of Service

We reserve the right to refuse or terminate service if:

The property is deemed unsafe or inaccessible

Payment terms are violated

The customer engages in abusive or inappropriate behavior

Termination does not waive your responsibility for outstanding payments or damages.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Insert State], without regard to its conflict of law principles.

Any disputes shall be resolved in the courts of [Insert County/State].

14. Changes to These Terms

We may update these Terms from time to time. Any updates will be posted on our website, and the “Effective Date” will be revised. Continued use of our Services constitutes acceptance of the new Terms.

15. Contact Us

If you have questions or concerns about these Terms, please contact us:

Signature Holiday Lights LLC

📍 980 N Michigan Ave Ste 1090 PMB 918831, Chicago, IL 60611-4521

📧 signaturehlights@gmail.com

📞 331-399-5922